December 9, 2020
Data is undoubtedly important in healthcare, but how can hospitals optimise it to improve operations and patient experience?
December 9, 2020
Key takeaways from HMA Virtual's fireside chat with Dr. Thomas Howell, Assistant Medical Director of Patient Experience at Mayo Clinic, on patient experience during COVID-19.
December 8, 2020
What are the challenges in providing superior patient experience during the pandemic? What does patient experience look like in virtual setup?
December 3, 2020
The digital era ushered in new hope to tackle the lack of healthcare professionals and restrictions from the pandemic, says Elisabeth Staudinger, President Asia Pacific, Siemens Healthineers.
December 3, 2020
Obstetricians and maternity care providers are stretched with increasing patient load. Remote monitoring could help reallocate their workload and at the same time create a more empowered patient experience.
November 19, 2020
Dr Karen Luxford, CEO, Australian Council on Healthcare Standards (ACHS) International, defines patient-based care and recommends strategies on how organisations can institutionalise this in their healthcare facilities.
June 11, 2020
Patient experience for Mayo Clinic, the number one hospital in the world, is driven by front-line employees, as discussed by the Assistant Medical Director of Patient Experience, Dr Thomas G Howell Jr.